At Scaled Craftings, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products. By using our services, you agree to the terms described below.

1. Information We Collect

We collect various types of information to provide and improve our services, ensure secure transactions, and enhance your shopping experience. The types of information we collect include:

  • Personal Information: When you place an order or sign up for our services, we collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: We may also collect non-identifiable information such as browser type, device information, IP address, and browsing patterns on our website. This information helps us analyze site traffic and improve functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivery and customer support.
  • Payment Processing: To securely process your payments via trusted third-party payment gateways.
  • Communication: To send you order confirmations, shipping updates, and respond to inquiries or requests. With your consent, we may also send marketing emails, promotions, and updates about new products or services.
  • Site Improvement: To enhance our website’s performance, design, and functionality based on user behavior and preferences.
  • Legal Compliance: To comply with legal obligations, such as tax reporting and regulatory requirements.

3. How We Protect Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption: We use SSL (Secure Socket Layer) encryption to safeguard your data during transactions.
  • Access Control: We limit access to personal information to employees and service providers who need the information to perform specific tasks.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers and business partners who assist us in operating our website and conducting business. This may include:

  • Payment Processors: Third-party payment gateways that process your payments securely.
  • Shipping Partners: Companies that handle product delivery and shipping logistics.
  • Marketing Platforms: Email service providers that manage our marketing communications.
  • Legal Authorities: If required by law, we may disclose personal information to law enforcement or regulatory agencies.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or update your communication preferences, please contact us at [support@scaledcraftings.com].

  • Opt-Out: You may opt out of marketing communications by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
  • Data Deletion: You can request the deletion of your account and associated data. However, certain information may be retained as required by law or for legitimate business purposes, such as order history.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

  • Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
  • Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website and prevent you from using certain features.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any significant changes by posting an updated policy on our website with the revised date. Your continued use of our services constitutes acceptance of these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Scaled Craftings
Email: [support@scaledcraftings.com]
Address: Cleansol Tower, 23-A Officers Colony, Bosan Road, Multan