Terms and Conditions
Welcome to Scaled Craftings! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making a purchase.
1. Acceptance of Terms
By accessing or using the Scaled Craftings website, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply. If you do not agree to these terms, you may not use our website or services.
2. Eligibility
You must be at least 18 years old or the legal age in your jurisdiction to use our website. By using our services, you confirm that you meet this requirement.
3. Products and Services
- Custom Orders: Scaled Craftings specializes in creating custom signs, wall decor, and other personalized products. Customers are responsible for ensuring the accuracy of the design, text, and specifications submitted for custom orders.
- Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Pricing and Payments
- Pricing: Prices listed on our website are in USD unless otherwise stated and are subject to change without notice.
- Taxes and Duties: Customers are responsible for all applicable taxes, duties, or customs fees based on their location.
- Payment: Full payment is required at the time of purchase. We accept major credit cards, PayPal, and other payment methods as displayed at checkout.
5. Shipping and Delivery
- Shipping Policy: We ship worldwide. Delivery times and costs depend on the selected shipping option and destination.
- Customs and Delays: International orders may be subject to customs inspections and delays beyond our control.
- Shipping Address: Customers are responsible for providing an accurate shipping address. Scaled Craftings is not liable for delays or non-delivery due to incorrect information.
6. Returns and Refunds
- Custom Products: Due to the personalized nature of custom products, they are non-refundable and non-returnable unless they arrive damaged or defective.
- Damage Claims: If an item arrives damaged, customers must notify us within 48 hours of delivery with photos of the damaged product and packaging.
- Refund Policy: Refunds for eligible returns will be issued to the original payment method within 10 business days of receiving the returned item.
7. Intellectual Property
All content, designs, and materials on the Scaled Craftings website, including but not limited to text, images, logos, and graphics, are the property of Scaled Craftings and are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
You agree not to:
- Use our website for unlawful purposes.
- Post or transmit harmful, abusive, defamatory, or obscene content.
- Attempt to interfere with the functionality or security of our website.
9. Limitation of Liability
Scaled Craftings is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, even if advised of such possibilities. Our maximum liability is limited to the amount paid by the customer for the purchased product.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Austin, Texas.
11. Changes to Terms and Conditions
Scaled Craftings reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of the updated terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Scaled Craftings
5900 Balcones Dr Ste 5354
Austin, TX 78731
United States
Email: support@scaledcraftings.com
By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.