Welcome to Scaled Craftings. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our site. If you do not agree to these terms, you should not access or use our services.
1. Acceptance of Terms
By accessing the Scaled Craftings website (the “Site”) and purchasing our products, you agree to abide by these Terms of Use and any other applicable laws, statutes, and regulations. Scaled Craftings reserves the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes to the Terms of Use will indicate your acceptance of such changes.
2. Products and Services
Scaled Craftings offers a variety of handcrafted neon signs, UV neon signs, acrylic signs, and home décor signs. All products are custom-made to order, and we strive to represent our items as accurately as possible. However, colors, design details, and materials may vary slightly due to the handmade nature of the products.
- Warranty: We offer a 3-year warranty on all products, covering manufacturing defects and electrical failures. This warranty does not cover damages resulting from misuse, accidents, or unauthorized modifications.
3. Ordering and Payment
When placing an order on our website, you agree to provide accurate, current, and complete information about yourself and your order. Payment is required in full at the time of purchase. We accept a variety of payment methods, and by completing your purchase, you agree to the terms associated with those payment methods.
4. Shipping and Delivery
Scaled Craftings is committed to providing fast and secure shipping to our customers worldwide. Shipping times and rates may vary depending on your location and the product ordered. While we strive to meet delivery timelines, we cannot be held responsible for shipping delays due to external factors such as customs, carrier delays, or force majeure events.
- Shipping Damage: Any damage incurred during shipping must be reported to Scaled Craftings within 48 hours of receipt to be eligible for a replacement or refund.
5. Custom Orders and Personalization
Our signs are custom-made and often tailored to individual specifications. Please ensure that the information provided for custom designs is accurate and complete. We will not be responsible for errors in personalization caused by incorrect information provided by the customer.
- Design Approval: Once a design is submitted, we will provide a mock-up for approval. Production will not begin until we receive written confirmation from you.
6. Refunds and Returns
Due to the custom nature of our products, all sales are final. Refunds and returns are only applicable in cases of product defects, incorrect orders, or damage during shipping. If you believe you are eligible for a refund or replacement, please contact our customer service team within 7 days of receiving your order.
7. Intellectual Property
All content, designs, logos, images, and materials on the Scaled Craftings website are the intellectual property of Scaled Craftings and its licensors. You may not copy, reproduce, distribute, or create derivative works from our content without prior written consent from Scaled Craftings.
8. Limitation of Liability
Scaled Craftings will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, or from any loss of data, revenue, or profit. This limitation applies even if Scaled Craftings has been advised of the possibility of such damages.
9. User Responsibilities
You agree not to use our site or services for any unlawful purpose or in any way that could harm Scaled Craftings or its customers. Any attempt to interfere with the website’s functioning or breach its security is strictly prohibited.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].
11. Contact Us
For any questions or concerns regarding these Terms of Use or our services, please contact us at:
Scaled Craftings
Email: [support@scaledcraftings.com]
Address: Cleansol Tower, 23-A Officers Colony, Bosan Road, Multan